The primary focus of Vacation Ownership Advisor LLC is to get the Member the best value out of their Vacation Ownership and or Travel Rewards Program.
Consultant shall provide consulting services and associated services limited to:
(a) An analysis of the Member’s timeshare and Vacation Ownership Portfolio,
(b) An overview of past, present, and future vacation ownership reservations,
(c) Help the Member understand the value of a vacation booked in contrast to maintenance fees paid,
(d) Help the Member understand the owner levels associated with the ownership,
(e) Personalized services dedicated to enhancing the customer experience and overall ownership usage,
(f) To provide a minimum of Two five-to-sixty-minute phone calls or Zoom consultations with an expert advisor to answer or review any pending questions about ownership or industry updates in the first 30 days.
(g) Access to phone and email contact with an advisor to answer any pending questions year-round,
(h) Option to request a post or pre-Vacation Ownership Presentation Consultation by zoom or phone,
(i) Provide Concierge Services to assist Members with their travel needs, and
(j) Access to a Travel Booking Platform with discounts offered in activities, automotive, car rental, dining and food, entertainment and recreation, golf, health and beauty, home, and garden, movies, and shopping.
(k) Provide a Hotel Cash-Back Rewards Booking Platform for Members. The Cash-Back Reward amount may vary on the hotel, room size, location, date, and length of stay. The Cash-Back Reward amount will be credited back to the credit card used for the booking, usually in 5 days from the time of booking.
The above services will be further defined and delineated by the Consultant’s management from time to time as necessary.